Refund Policy

All bounces and invalid contacts will be replaced with new contacts by Prospect Magnetic.
If the Prospect Magnetic cannot replace the Bounced/Invalid contacts with Fresh contacts, the Client will receive credit contacts to use for future contracts. One credit will be provided for each invalid/bounced record.
In the event that the client is not happy with the provided contacts, Prospect Magnetic will refund the cost per contact for the invalid data.

The Guarantee of Accuracy: How We Ensure Each List is Trusted

Our method of gathering and validating lists sets us apart from other list compilers. Each list we acquire is owned by a different individual and undergoes a three-step verification process involving email, phone, and social media. Consequently, each set comes with its own guarantees.

Furthermore, due to business disruptions, fresh data deteriorates at a rate of up to 6% per month, and this degradation rate increases over time. We utilize current data to emphasize the concept of “constantly updated data.”

We Are Committed To Helping Save Time And Money.

Our main solution includes a guarantee of 96% satisfaction, which is important to mention.

In each transaction, we assure you that you will receive the agreed-upon delivery rate as stated in the contract. If any inaccurate data is found, we will promptly rectify the situation, and you will be refunded for any email database component that bounces, is outdated, undelivered, or disconnected.

Our Quality Guarantee

We Don’t Just Deliver Data. We Guarantee It.

At Prospect Magnetic, you only pay for data that works. We have replaced standard cancellation policies with a comprehensive quality promise:

1:1 Replacement (Valid for 1 Year) If you encounter any invalid or undeliverable contacts, we will replace them 1:1 with fresh, verified leads. You have 1 full year (365 days) from the date of purchase to request replacements, giving you total flexibility.

Money-Back Protection In the rare event that a suitable replacement isn’t available, we will issue a pro-rata credit or refund for the invalid data. We ensure you never pay for dead ends—your investment is 100% protected.